Terms of Use
Terms of use for “DİALENTA” MMC.
What the service is
An assistant that answers a business's clients in messengers on its behalf, advises on services and prices, books appointments and hands difficult conversations to a human administrator.
Who may use it
Companies and sole traders providing services by appointment. By registering you confirm that you are entitled to act on behalf of your business and that the messenger accounts you connect belong to it.
What you undertake to do
- Tell your clients that an assistant answers in the chat, and give them a way
to reach a person.
- Not to use the service for messaging without the recipient's consent, and not
to break the rules of the messengers carrying the conversation.
- Keep your services and prices up to date: the assistant answers from them and
does not invent its own.
- Not to hand the service data you have no grounds to process.
What we do not do
- We do not use your clients' conversations for our own purposes and do not
pass them to anyone beyond those listed in the privacy policy.
- We do not change your prices, services or schedule on our own.
Liability
The assistant is software. It can be wrong: misread a question, offer an inconvenient time, fail to recognise urgency. The final decision on any booking, treatment or client request remains yours. We are not liable for consequences of decisions taken on the basis of an assistant's answer, nor for outages of messengers and model providers.
Payment and termination
Tariff terms and payment are set by a separate agreement. You may stop using the service at any time; on your request data is deleted as described on the data deletion page.
Contact
info@dialenta.com
Last updated: 2026-09-04